Integrity, as they say, is doing the right thing when nobody is looking. It’s cliché, for sure, but it still rings true. Early on in my business, I had a chat with a potential client who wanted me to write a document. The lead asked how much it would be, … Continue reading
Ah, trust. It’s the thing we most want with a vendor. We want to trust the people we work with, and we want to trust our clients and customers. Beginning to work with a new client or vendor is often a jittery experience. From the customer side, you wonder if … Continue reading
Integrity matters. I’ve worked for people who made that abundantly clear. The vice president who sends an email assuring employees that no layoffs are on the way with one hand as he writes the pink slips with the other hand. The manufacturer who has a solid warranty until it is … Continue reading